/* Support inbox: compact chat layout for players and admins. Loads after support-center.css. */
:is(.sp-admin,.sp-page) .sp-workspace{height:min(860px,calc(100vh - 190px));min-height:520px;grid-template-columns:320px minmax(0,1fr);border-radius:16px;background:#111827}
.sp-page .sp-workspace{height:min(780px,calc(100vh - 160px))}
/* list */
:is(.sp-admin,.sp-page) .sp-list{padding:8px;display:grid;gap:4px}
:is(.sp-admin,.sp-page) .sp-ticket{margin:0;padding:10px 12px;border-radius:10px;position:relative}
:is(.sp-admin,.sp-page) .sp-ticket-top{margin-bottom:3px}
:is(.sp-admin,.sp-page) .sp-ticket>strong{font-size:14px}
:is(.sp-admin,.sp-page) .sp-ticket-customer{font-size:12px;margin-top:1px}
:is(.sp-admin,.sp-page) .sp-ticket>p{font-size:13px;margin:4px 0 6px;-webkit-line-clamp:1;line-height:1.45}
:is(.sp-admin,.sp-page) .sp-ticket-you{color:#8f9bb5}
:is(.sp-admin,.sp-page) .sp-ticket .sp-status{font-size:11px;padding:1px 7px}
.sp-admin .sp-ticket.needs-reply::before{content:"";position:absolute;left:3px;top:14px;bottom:14px;width:3px;border-radius:3px;background:#d7ff82}
.sp-admin .sp-needs{font-size:11px;font-weight:750;color:#151a08;background:#d7ff82;border-radius:6px;padding:1px 7px}
.sp-admin .sp-filters button[data-sp-filter=needs][data-count]:not([data-count="0"])::after{content:attr(data-count);margin-left:6px;display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:99px;background:#d7ff82;color:#151a08;font-size:11px;font-weight:800}
/* thread header */
:is(.sp-admin,.sp-page) .sp-thread-head{padding:12px 18px;gap:10px;background:#161e2e}
:is(.sp-admin,.sp-page) .sp-thread-head h3{font-size:17px;margin:2px 0;line-height:1.35}
:is(.sp-admin,.sp-page) .sp-thread-head .sp-eyebrow{font-size:10px}
:is(.sp-admin,.sp-page) .sp-thread-head p{font-size:13px;display:flex;flex-wrap:wrap;gap:4px 12px;align-items:center}
.sp-admin .sp-thread-head p a{color:#c9b4ff;text-decoration:none;font-weight:650}.sp-admin .sp-thread-head p a:hover{text-decoration:underline}
.sp-admin .sp-copy-id{background:#0f1726;border:1px solid #2f3850;border-radius:6px;color:#a8b1c8;font-size:12px;padding:1px 7px}
.sp-admin .sp-thread-head p>span:last-child{color:#7f8aa3;font-size:12px}
:is(.sp-admin,.sp-page) .sp-resolve{min-height:34px;padding:6px 12px;font-size:13px}
:is(.sp-admin,.sp-page) .sp-thread-state.is-waiting{display:none}
:is(.sp-admin,.sp-page) .sp-thread-state{padding:6px 18px;gap:10px;font-size:13px;align-items:center}
:is(.sp-admin,.sp-page) .sp-thread-state p{font-size:13px;margin:0}
:is(.sp-admin,.sp-page) .sp-thread-state strong{font-size:13px}
:is(.sp-admin,.sp-page) .sp-thread-state .sp-state-symbol{width:22px;height:22px;font-size:12px}
:is(.sp-admin,.sp-page) .sp-thread-state div{display:flex;gap:8px;align-items:baseline;flex-wrap:wrap}
:is(.sp-admin,.sp-page) .sp-reference{padding:6px 18px;font-size:13px;margin:0;border-bottom:1px solid #ffffff0b;overflow-wrap:anywhere}
/* transcript */
:is(.sp-admin,.sp-page) .sp-transcript{padding:12px 18px 16px;background:radial-gradient(ellipse at 50% 0,#7c5cc80b,transparent 60%)}
:is(.sp-admin,.sp-page) .sp-day{display:flex;align-items:center;gap:10px;margin:14px 0 8px;color:#7f8aa3;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}
:is(.sp-admin,.sp-page) .sp-day::before,:is(.sp-admin,.sp-page) .sp-day::after{content:"";flex:1;height:1px;background:#ffffff10}
:is(.sp-admin,.sp-page) .sp-message{gap:8px;margin:0 0 2px;max-width:min(760px,88%);align-items:flex-end}
:is(.sp-admin,.sp-page) .sp-message:not(.is-grouped){margin-top:10px}
:is(.sp-admin,.sp-page) .sp-message.is-mine{margin-left:auto;flex-direction:row-reverse}
:is(.sp-admin,.sp-page) .sp-message-avatar{width:28px;height:28px;border-radius:50%;overflow:hidden}
:is(.sp-admin,.sp-page) .sp-message-avatar img{width:100%;height:100%;object-fit:cover}
:is(.sp-admin,.sp-page) .sp-message.is-grouped .sp-message-avatar{visibility:hidden;height:0}
:is(.sp-admin,.sp-page) .sp-message-content{flex:0 1 auto;background:#1b2335;border:1px solid #ffffff0d;border-radius:14px 14px 14px 4px;padding:7px 12px 8px}
:is(.sp-admin,.sp-page) .sp-message.is-mine .sp-message-content{background:#2c2347;border-color:#6d55a040;border-radius:14px 14px 4px 14px}
:is(.sp-admin,.sp-page) .sp-message.is-grouped .sp-message-content{border-radius:14px}
:is(.sp-admin,.sp-page) .sp-message header{margin:0 0 2px;gap:6px}
:is(.sp-admin,.sp-page) .sp-message header strong{font-size:12px}
:is(.sp-admin,.sp-page) .sp-message-role{font-size:8px;padding:0 4px}
:is(.sp-admin,.sp-page) .sp-message time{font-size:11px;margin-left:auto;padding-left:10px}
:is(.sp-admin,.sp-page) .sp-message.is-grouped header strong,:is(.sp-admin,.sp-page) .sp-message.is-grouped .sp-message-role{display:none}
:is(.sp-admin,.sp-page) .sp-message.is-grouped header{margin:0;float:right;margin-left:10px}
:is(.sp-admin,.sp-page) .sp-message.is-grouped time{opacity:0;transition:opacity .15s}
:is(.sp-admin,.sp-page) .sp-message.is-grouped:hover time{opacity:1}
html body :is(.sp-admin,.sp-page) .sp-message-body{font-size:14.5px;line-height:1.55;color:#d7deec}
html body :is(.sp-admin,.sp-page) .sp-message .sp-delete-message{font-size:12px;min-height:22px;padding:1px 6px;opacity:0;transition:opacity .15s}
html body :is(.sp-admin,.sp-page) .sp-message:hover .sp-delete-message,html body :is(.sp-admin,.sp-page) .sp-message .sp-delete-message:focus-visible{opacity:1}
html body :is(.sp-admin,.sp-page) .sp-message-body a.sp-page-link{min-height:0;margin:6px 0 2px;padding:8px 10px;gap:10px;width:min(100%,340px);border-radius:10px}
html body :is(.sp-admin,.sp-page) .sp-page-link-icon{width:32px;height:32px;border-radius:8px}
html body :is(.sp-admin,.sp-page) .sp-page-link-icon svg{width:18px;height:18px}
html body :is(.sp-admin,.sp-page) .sp-page-link-copy>span:first-child{font-size:10px}
html body :is(.sp-admin,.sp-page) .sp-page-link-copy strong{font-size:14px}
html body :is(.sp-admin,.sp-page) .sp-page-link-open{font-size:12px}
:is(.sp-admin,.sp-page) .sp-earlier{display:block;margin:4px auto 10px;min-height:30px;padding:4px 12px;font-size:13px}
/* composer */
:is(.sp-admin,.sp-page) .sp-reply-form{padding:10px 14px 12px;background:#151d2c}
:is(.sp-admin,.sp-page) .sp-reply-form>label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
:is(.sp-admin,.sp-page) .sp-reply-form textarea{margin:0 0 8px;height:56px;min-height:56px;max-height:220px;padding:10px 12px;font-size:14.5px;border-radius:12px;resize:none;overflow-y:auto}
:is(.sp-admin,.sp-page) .sp-reply-form>div{gap:8px;flex-wrap:wrap}
:is(.sp-admin,.sp-page) .sp-reply-form .sp-primary{min-height:38px;padding:8px 16px;font-size:14px;margin-left:0}
:is(.sp-admin,.sp-page) .sp-reply-form .sp-muted{font-size:12px}
html body .sp-reply-form .sp-insert-page,.sp-admin .sp-send-resolve,.sp-admin .sp-quick>summary{min-height:38px;padding:7px 12px;font-size:13px;line-height:1.3}
.sp-kbd-hint{margin-left:auto;font-size:11px;color:#6f7a93;border:1px solid #2b3349;border-radius:6px;padding:2px 6px}
.sp-admin .sp-send-resolve{border-radius:10px}
.sp-admin .sp-quick{position:relative}
.sp-admin .sp-quick>summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;border-radius:10px}
.sp-admin .sp-quick>summary::-webkit-details-marker{display:none}
.sp-admin .sp-quick-menu{position:absolute;bottom:calc(100% + 6px);left:0;z-index:20;width:min(460px,80vw);max-height:340px;overflow:auto;padding:6px;background:#1a2133;border:1px solid #3b4259;border-radius:12px;box-shadow:0 18px 50px #000a;display:grid;gap:2px}
.sp-admin .sp-quick-menu button{text-align:left;background:none;border:0;border-radius:8px;padding:8px 10px;color:#d7deec;font-size:13px;line-height:1.45}
.sp-admin .sp-quick-menu button:hover{background:#262f45}
.sp-admin .sp-quick-menu .sp-quick-edit{color:#c9b4ff;font-weight:650;border-top:1px solid #2b3349;border-radius:0 0 8px 8px}
.sp-quick-dialog textarea{width:100%;margin:12px 0;background:#0f1726;border:1px solid #3b4259;border-radius:10px;color:#eef2ff;padding:10px;font:inherit;font-size:14px}
/* admin header */
.sp-admin .sp-admin-head{padding:4px 2px 14px}
html body .admin-page main .sp-admin .sp-admin-head h2,.sp-admin .sp-admin-head h2{font-size:26px!important;margin:4px 0}
.sp-admin .sp-admin-head p{font-size:14px!important}
.sp-admin .sp-admin-stats>span{padding:8px 16px;font-size:12px}
.sp-admin .sp-admin-stats b{font-size:20px}
.sp-admin .sp-admin-stats>span:first-child b{color:#d7ff82}.sp-admin .sp-admin-stats>span:nth-child(2) b{color:#c5abef}.sp-admin .sp-admin-stats>span:nth-child(3) b{color:#8f9bb5}
:is(.sp-admin,.sp-page) .sp-inbox-tools{margin-bottom:10px}
:is(.sp-admin,.sp-page) .sp-search input{padding-top:9px;padding-bottom:9px;font-size:14px}
:is(.sp-admin,.sp-page) .sp-filters button{padding:7px 12px;font-size:13px}
/* notices as toasts */
:is(.sp-admin,.sp-page) .sp-notice[data-sp-inbox-notice]{position:fixed;right:20px;bottom:20px;z-index:1000;max-width:min(420px,calc(100vw - 40px));margin:0;padding:11px 15px;border-radius:12px;background:#1c2233;border:1px solid #3b4259;border-left:4px solid #ff7d8a;box-shadow:0 12px 40px #0009;font-size:14px;color:#ffd9dd;opacity:0;transform:translateY(8px);pointer-events:none;transition:opacity .2s,transform .2s}
:is(.sp-admin,.sp-page) .sp-notice[data-sp-inbox-notice].is-success{border-left-color:#7fe0bd;color:#e6fff6}
:is(.sp-admin,.sp-page) .sp-notice[data-sp-inbox-notice].is-shown{opacity:1;transform:none}
:is(.sp-admin,.sp-page) .sp-thread-placeholder h3{font-size:20px}
@media(max-width:900px){:is(.sp-admin,.sp-page) .sp-workspace{grid-template-columns:250px minmax(0,1fr)}:is(.sp-admin,.sp-page) .sp-message{max-width:94%}.sp-kbd-hint{display:none}}
@media(max-width:650px){:is(.sp-admin,.sp-page) .sp-workspace{height:calc(100vh - 120px);min-height:560px}:is(.sp-admin,.sp-page) .sp-conversations{height:150px}:is(.sp-admin,.sp-page) .sp-list{display:flex}:is(.sp-admin,.sp-page) .sp-ticket{width:230px}:is(.sp-admin,.sp-page) .sp-message{max-width:100%}}